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Technical & Training Manager

Location:
Kuala Lumpur
Posted on:
30+ days ago
• Supporting the Contact Centre Manager in analyzing technical related call logs, to spot common trends and underlying problems. • Working with other departments to get a solution so the Contact Centre technical support team can perform better at managing Technical Enquiries and Fixes. • Create and frequently update self-help documents to support the Contact Centre agents. • Create technical...
Lenovo






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